Incremental Encoder Manufacturers: How to Meet Customers' Customized Needs?

Today, let's talk about the customization services for incremental encoders and see how we provide customized services.

With the increasing demand for intelligence, the market's requirements for incremental encoders are also rising. There are two main situations: one is the long lead time for spare parts of the original imported encoders, and the other is that the encoder has specific parameter requirements. Both of these situations essentially require customized production, which has led to the emergence of customized services.

Sividi Encoders is one of the early pioneers in offering customized encoder services, starting to provide encoder customization for steel mills, aluminum factories, and drilling winch platforms several years ago. Especially during the pandemic, many application enterprises faced difficulties in procurement and turned to us for custom encoders with corresponding parameters. The pandemic has truly highlighted the capabilities of domestic encoders, allowing application enterprises to witness the quality of domestic products with "disbelieving eyes.

Incremental Encoder Customization Process:

1. For the existing encoders in use, you can take a photo of the model number. We will customize the corresponding encoder based on the model parameters.
2. For parameter customization, you can directly provide the required parameters, and we will develop a production plan based on the actual parameters.

During the customization communication process, we will give what we believe to be the most appropriate suggestions based on the product's situation. In summary, as an encoder solution provider, we try our best to help solve problems within our capabilities.

In the past customization processes, there have been issues with procurement not understanding the parameters for communication. This seems to make the exchange more difficult, but as long as everyone clarifies a few parameters such as the outer diameter, shaft type, and pulses, it will be fine. For such situations, we will directly provide a selection form, where you can tick off the confirmed options, and then have the remaining ones determined by the technical team, which is very simple.

The above is the customization business process provided by the incremental encoder manufacturer. We hope it is helpful to everyone, and please feel free to ask if you have any questions.